Job Description
Description
Our financial client here in NYC are looking for someone to engages in a range of activities, including IT technical support for white glove users.
Position Summary
This is a customer oriented support role centered on providing basic to advanced technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution, and ability to deliver on tech requests, tasks, and projects are important aspects of this position.
A good understanding and working experience with IT systems, servers, networks, security computers, mobile devices, tech products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to perform in this position.
Responsibilities
User Support
• Provide onsit...
Our financial client here in NYC are looking for someone to engages in a range of activities, including IT technical support for white glove users.
Position Summary
This is a customer oriented support role centered on providing basic to advanced technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution, and ability to deliver on tech requests, tasks, and projects are important aspects of this position.
A good understanding and working experience with IT systems, servers, networks, security computers, mobile devices, tech products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to perform in this position.
Responsibilities
User Support
• Provide onsit...
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