Senior / IT System Engineer (Information Technology)

Senior / IT System Engineer (Information Technology)

Job Description:

• Provide first and second-level support for end users IT incidents and service requests in a hybrid environment.

• Manage user and email accounts creation and access control.

• Administer, support, and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint,
  OneDrive, Intune, Azure Active Directory and alerts in a hybrid environment.

• Perform workstation installation/cloning, configuration, replacement, maintenance and upgrade of the IT infrastructure (Hardware and Software) including remote troubleshooting.

• Proactive monitoring, resolving and optimising overall IT system performance in hybrid environments (covering on-premises and cloud-based infrastructure, networks, applications, telephony).
• Perform patch management, routine system checks, basic network troubleshooting and system monitoring to en...