Senior IT Technical Customer Support - English Advanced -

What You Bring To The Team

BA / BS Degree, Computer Science, MIS, or equivalent.

3+ years of technical customer support experience.

Experience in database (SQL / Oracle) queries, stored procedures, and performance tuning.

Knowledge of cloud infrastructure and services (AWS, Azure, Oracle Cloud Infrastructure (OCI), Google, etc.).

Strong customer service skills.

Strong analytical, communication, and problem-solving skills.

Ability to prioritize tasks and self-manage.

Fluency in English. Mandatory

You Are Skilled With And Have Significant Experience With

• Supply chain and distribution industry knowledge and experience.
• Warehouse Management Systems (WMS) expertise in RedPrairie (JDA), Manhattan Associates, SAP- WM, Oracle-WM, Accellos, Infor, etc.
• Barcode scanning and RF hardware (Intermec, LXE, Motorola, Symbol)
• Labeling (Bartender or Loftware) experience a...