Senior IT Technician (Managed Services)

Join Computerman, a leading Managed IT Service provider based in Cairns, QLD, dedicated to securing, scaling, and supporting Small to Medium businesses’ IT infrastructure and Cloud, with a strong emphasis on cyber security.

What We Offer As An MSP:

• Secure, Scalable, and Reliable IT Support for Networks and Cloud
• Bespoke Cloud Migration and Support Services
• Focused IT solutions for the Small to Medium business market

Role Description

Join our team as a full-time, Level 2 Information Technology Engineer and become an integral part of our commitment to supporting clients with quality, efficiency, and integrity.

For Level 2 (in addition to Level 1):

• Previous experience in a help desk or technical support role.
• Advanced troubleshooting skills for hardware, software, and network issues.
• Familiarity with ticketing systems and ITIL best practic...