Job Description

A leading technology firm in the Philippines is seeking a Senior-Level ITIL Process Manager to lead service transition initiatives and optimize ITIL processes. The ideal candidate should hold a relevant degree and have ITIL certification along with 3 to 5 years of experience in a similar role. Responsibilities include process documentation, risk management, financial planning, and engaging external stakeholders to drive operational efficiency. This position is key to enhancing digital transformation and customer experience.
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