Job Description

ABOUT THE ROLE:

As a Jira Administrator, you will own and evolve our Atlassian Cloud environment and drive both day-to-day administration and long-term enhancements. You will work across departments to configure complex workflows, streamline access management, and automate repetitive processes using ScriptRunner for Jira Cloud. This is a critical role where your impact will be felt across multiple teams through improved productivity, better reporting, and scalable Atlassian practices.

Key Responsibilities

  • Administer and support Jira Software, Jira Service Management, and Confluence in Atlassian Cloud.
  • Configure and optimize workflows, screens, permission schemes, custom fields, and notification settings.
  • Build advanced automation using ScriptRunner for Jira Cloud (validators, post-functions, listeners).
  • Set up and manage Service Management projects: queues, SLAs, forms, portals, and automation rules.

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