Senior L2 Application Support - SQL

Qualifications

• Minimum of 6-7 years of L2 Production Support experience
• Must be skilled with SQL and/or ETL Process
• Must be open to work on full onsite set-up in Ortigas
• Must be available to start ASAP

Job Description

L2 production support in the context of ETL (Extract, Transform, Load) builds upon the foundation laid by L1 support, offering a deeper level of expertise and involvement in managing and troubleshooting ETL processes. Here's an overview of what L2 production support for ETL typically entails:

1. Advanced Troubleshooting: L2 support teams possess a deeper understanding of ETL systems and processes, allowing them to investigate and resolve more complex issues that may arise. This includes analyzing log files, examining database performance metrics, and tracing data flow to identify root causes of problems.
2. Incident Resolution: L2 support teams are responsible for resolving inc...