Job Description
Req ID:
Region: Americas
Country: USA
State/Province: California
City: San Jose
Summary
This is an exciting opportunity in Celestica’s Hardware Platform Solutions (HPS) group to make a positive impact and be part of a rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for troubleshooting and resolving customer technical issues arising from Customers' networking (routing, switching, security) software with a focus on SONiC Network Operating System (NOS) related issues.
The role is a hands-on technical role. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time successfully working on and resolving various technical issues, interfacing with customers, and managing escalations on mission-critical networks/operations. One who can be ca...
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