Job Description

A leading technology and business process services firm in the Philippines is seeking a Senior Manager for Service Excellence. This role involves leading Lean Six Sigma initiatives, mentoring project managers, and conducting in-depth analyses to drive business impact. Candidates should be LSS Greenbelt certified with at least 10 years of BPO experience and a proven track record in process improvement. The ideal candidate will be an incumbent Manager or current Sr. Manager, ready to make a meaningful contribution to the organization's success.
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