Job Description

Job description:

About the Role

We’re looking for a passionate and experienced Senior Learning & Development Advisor to join our People & Development team. In this role, you’ll play a key part in embedding a learning culture across Business Stream, ensuring colleagues have the skills and knowledge to deliver exceptional customer service.

You’ll work closely with stakeholders to identify development needs and design, coordinate, and implement effective learning interventions. Acting as a trusted advisor, you’ll guide managers and teams to achieve their goals while championing continuous improvement and innovation in training delivery.

What You’ll Do

  • Conduct training needs analysis and design targeted learning solutions.
  • Facilitate engaging classroom and virtual training sessions.
  • Keep induction programmes up to date and ensure smooth onboarding for new colleagues.
  • Develop evaluation...

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