Job Description

The Learning Design and Development (LDD) team within the Global Operations Learning and Development (GOLD) organization is seeking a creative and future-focused Senior Learning Experience Designer to design, develop, and deliver innovative, technology-enabled learning solutions for WWOps learners.

In this role, you will combine instructional design expertise with the ability to apply emerging AI technologies to enhance the speed, quality, and impact of learning. You will partner with L&D and technology teams to create engaging, data-informed learning experiences and streamline content development workflows.

Key job responsibilities
- Design and develop interactive learning experiences, simulations, and performance support tools using authoring platforms and AI-assisted solutions.
- Use AI tools to accelerate content creation, improve accessibility, and personalize the learner experience.
- Curate, tag, and structure content to make it easy to update, reus...

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