Job Description

Position Summary

Role and Responsibilities

  • Oversee end-to-end logistics operations for Samsung's e-commerce business, including Order management, order fulfilment, warehousing, and last-mile delivery.
  • Coordinate with 3PL partners to ensure timely dispatch, accurate delivery, and service quality in line with SLAs and KPIs.
  • Monitor and analyse logistics KPIs such as delivery lead time, order accuracy, and cost efficiency; identify opportunities for improvement.
  • Support system integration projects between Samsung platforms and logistics partners to enhance automation and tracking visibility.
  • Lead process improvement initiatives to streamline fulfilment operations and elevate customer satisfaction.
  • Assist in capacity planning during new product launches.
  • Main PIC for Sample Management of CE business
  • Support quarterly sample stock count
  • Process owner for Sample operations

Skills and Qualifications

  • Minimum of 2-4 years of experience in Sample or inventory management, Logistics operations
  • Proficient in MS Office, particularly Excel, with strong presentation skills.
  • Excellent communication skills and a team player.
  • Persistent and target-driven.
  • Knowledge of SAP is mandatory
  • A degree or diploma in Business Administration or a related field is preferred.

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