Job Description
Introduction
Responsibilities
- Disseminate updated information from Customer, Carrier to warehouse operations timely and accurately.
- Email and follow-up phone call to update Customer, stakeholders on the latest development and milestone update of any customer orders and hub operation related issues.
- Coordinate with customer on the Urgent/Exception pull and work with operation team to handover the goods on timely.
- Review/troubleshoot the audit trail report for any inventory discrepancies.
- Perform system update on timely and accurately on any request from Customer or their Suppliers to on-hold parts in Warehouse Management System (WMS) and ensure the parts are segregated with proper label at on-hold location area.
- Notify Customer on any shipment discrepancy via mail and follow-up by phone call for subsequent follow-up.
- Respond to Customer or related parties email promptly.
- Coordinate with O...
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