Job Description

The company

We are a rapidly growing startup developing solutions that utilise Virtual Agents to handle manual customer and marketplace operations tasks. Virtual agents blend deterministic Python code, LLM reasoning and agentic AI capabilities to undertake this work, along with a fallback to human experts.

Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real-world challenges in trust & safety, and beyond, without the need for complex technical integration. We believe in an online world free from harm, where we can trust AI to make safe and fair decisions.

We have raised about $25M in VC funding from top-tier funds, including Creandum and Plural, and operate at significant scale - analysing millions of daily images and videos from 10+ Enterprise customers. But we are just at the beginning...

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