Job Description
Senior Manager, Client Experience Insight - Corporate and Institutional Banking
Brand: HSBC
Area of Interest:
Location:
Central, Hong Kong Island, HK
Work style: Hybrid Worker
Date: 3 Feb 2026
**Role Purpose**
HSBCs ambition is to be the #1 Global Corporate and Institutional bank in the world. This role will be part of the newly formed Client Experience Design (CXD) team within the Chief Commercial Office, Commercial and Institutional Banking (CIB). Responsible for generating a robust and deep understanding of CIB client needs, priorities and spotting emerging trends, to create and implement a CX strategy across global products, touchpoints and channels.
The role holder will be highly client-centric and commercially savvy, skilled at balancing client needs with business objectives, regulatory requirements, and operational reali...
Brand: HSBC
Area of Interest:
Location:
Central, Hong Kong Island, HK
Work style: Hybrid Worker
Date: 3 Feb 2026
**Role Purpose**
HSBCs ambition is to be the #1 Global Corporate and Institutional bank in the world. This role will be part of the newly formed Client Experience Design (CXD) team within the Chief Commercial Office, Commercial and Institutional Banking (CIB). Responsible for generating a robust and deep understanding of CIB client needs, priorities and spotting emerging trends, to create and implement a CX strategy across global products, touchpoints and channels.
The role holder will be highly client-centric and commercially savvy, skilled at balancing client needs with business objectives, regulatory requirements, and operational reali...
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