Senior Manager, Customer Success (SaaS)

Oracle Customer Success Services (CSS) team ensures the success of our SaaS install base, help our customers drive value from their investment in our SaaS applications while deploying more and growing their usage. Oracle has the most complete and unified portfolio of modern, cloud based business applications in the world and a large and successful customer base.

What You’ll Do

As a Customer Success Manager, you will:

• Improve customer retention and expansion by facilitating activities and guiding them to the solutions value while also driving increased SaaS revenue.
• Work at a strategic level across all product pillars in the cloud, leading teams in the delivery and continuous improvement of large scale groundbreaking cloud projects.
• Act as an enabler and trusted advisor to customer to ensure they remain successful and engaged with their entire Cloud solution so they understand the full value of their investment with Oracle. You n...