Senior Manager Data Centre Support

ey Responsibilities

• Datacenter Services Operations-Break/Fix and Hardware Maintenance:
  • Manages teams implementing action plans and conducting end-to-end on-site hardware installation, replacing and troubleshooting hardware and configurations for a region.
  • Oversees operations across teams performing server upgrades, replacing faulty storage, networking, and other related hardware in the data center for an existing customer base for a region.
• Datacenter Services Operations-Network Configuration, Installation, and Augmentation:
  • Oversees teams implementing designed and defined network communications and solutions, including cabling validation and networking equipment for a region.
  • Coordinates additional resources or subject matter experts to address highly complex or unresolved issues.
• Technical Support and Trouble Shooting-Technical Support and Trouble Shooting: <...