Job Description
Position Overview
:The Enterprise Business Support and Operation Team is looking for an experienced manager to lead a key Business Application Systems Engineering (BASE) team. The Tech Manager of Business Application Support & Engineering will lead teams to support business applications, drive process and technology innovation, and ensure strong results in a fast-paced environment primarily in the Customer Success Domain.
Responsibilities
Supervise, mentor, and train support SMEs, including remote staff and contractors.
Responsibilities include preparing projects for operations, overseeing incident analysis, Stakeholder management, coordinating with development teams to resolve defects promptly, and maintaining a customer-first approach
Manage enterprise applications to ensure high availability, reliability, and compliance with Autodesk policies.
Collaborate with global teams to depl...
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