Senior Manager, Events

MISSION

The Senior Manager of Indigo Events is responsible for creating engaging events; events that inspire, educate, and entertain, to foster connection and community, and enhance Indigo’s brand.

The Senior Manager will drive event sales, profit, and brand affection incrementally to Indigo’s core business channels. The Senior Manager will deliver successful events that inspire Indigo’s customers while positively engaging authors, publishers, and Indigo’s store teams.

KEY PERFORMANCE METRICS

• Customer Participation & Traffic
• Author & Publisher Engagement
• Events NPS
• On-Time Operational SLAs
• Events Revenue & Profitability
• Employee Engagement

KEY ACCOUNTABILITIES

Strategic

• Identify growth opportunities and partnerships to expand reach and profitability.
• Integrate events into Marketing and eCommerce strate...