Job Description
You shall be primarily responsible for delivering various critical components of the B2 C business P&L and customer metrics. You will play a critical role in laying out a multi-year strategy for the evolution and growth of the business, as well as lead execution of high-impact, cross-functional projects. You will own customer metrics, growth, CVPs, and conversions for multiple channels.
βΈ»
Key Responsibilities
β’ Manage key business metrics including:
β’ Customer acquisition and retention
β’ Conversion
β’ Segment / booking volumes
β’ Net revenue
β’ Revenue per segment
β’ Marketing / discounts per segment
β’ EBIT
β’ P&L Focus: Manage various components of the P&L.
β’ Work closely with Marketing and Central teams on traffic growth, CVPs, and improving the share of sustainable traffic.
β’ Supplier Relationships: Provide critical inputs to the Supplier Relations team for ongoing discussions with various airlines.
β’ Product: Monitor global trends in consumer behaviour and use a deep understanding of consumer and airline needs to evolve the Cleartrip Air product in conjunction with the Product team.
β’ Cross-Functional Ownership:
Work closely with internal teams across Product, Technology, Fulfilment, Customer Support, Corporate Strategy, and Marketing. The role involves managing relationships and taking accountability for end-to-end delivery of tasks to drive traffic growth, conversion, and incremental revenue for each category.
β’ Pricing and Promotions:
Ideate sales promotions with marketing teams and manage website pricing through benchmarking.
β’ Presentation and Reporting:
Performance reporting and presentations to internal and external stakeholders and leaders.
βΈ»
Desired Candidate
β’ Prior experience in Growth / P&L / Category Management / Corporate Development / Corporate Strategy / Product Management preferred.
β’ Approximately 7β12 years of experience.
β’ Growth-oriented mindset is a must.
β’ Prior online and travel industry experience preferred.
β’ Excellent understanding of market and consumer trends.
β’ Highly analytical with advanced knowledge of MS Office Suite and Google tools.
β’ Experience with web analytics, data analytics, decision-making & BI tools such as:
β’ Google Analytics (GA)
β’ SQL
β’ R / Python
β’ Tableau
β’ Qlik Sense / Qlik View
β’ Power BI
β’ Self-starter with excellent communication, leadership, presentation, interpersonal, and analytical skills.
β’ Ability to communicate effectively with different functional teams and leadership levels to drive objectives.
β’ Demonstrated strong performance in prior roles with outstanding execution and problem-solving skills.
β’ Ability to build strong business relationships with key stakeholders and partners.
βΈ»
Key Responsibilities
β’ Manage key business metrics including:
β’ Customer acquisition and retention
β’ Conversion
β’ Segment / booking volumes
β’ Net revenue
β’ Revenue per segment
β’ Marketing / discounts per segment
β’ EBIT
β’ P&L Focus: Manage various components of the P&L.
β’ Work closely with Marketing and Central teams on traffic growth, CVPs, and improving the share of sustainable traffic.
β’ Supplier Relationships: Provide critical inputs to the Supplier Relations team for ongoing discussions with various airlines.
β’ Product: Monitor global trends in consumer behaviour and use a deep understanding of consumer and airline needs to evolve the Cleartrip Air product in conjunction with the Product team.
β’ Cross-Functional Ownership:
Work closely with internal teams across Product, Technology, Fulfilment, Customer Support, Corporate Strategy, and Marketing. The role involves managing relationships and taking accountability for end-to-end delivery of tasks to drive traffic growth, conversion, and incremental revenue for each category.
β’ Pricing and Promotions:
Ideate sales promotions with marketing teams and manage website pricing through benchmarking.
β’ Presentation and Reporting:
Performance reporting and presentations to internal and external stakeholders and leaders.
βΈ»
Desired Candidate
β’ Prior experience in Growth / P&L / Category Management / Corporate Development / Corporate Strategy / Product Management preferred.
β’ Approximately 7β12 years of experience.
β’ Growth-oriented mindset is a must.
β’ Prior online and travel industry experience preferred.
β’ Excellent understanding of market and consumer trends.
β’ Highly analytical with advanced knowledge of MS Office Suite and Google tools.
β’ Experience with web analytics, data analytics, decision-making & BI tools such as:
β’ Google Analytics (GA)
β’ SQL
β’ R / Python
β’ Tableau
β’ Qlik Sense / Qlik View
β’ Power BI
β’ Self-starter with excellent communication, leadership, presentation, interpersonal, and analytical skills.
β’ Ability to communicate effectively with different functional teams and leadership levels to drive objectives.
β’ Demonstrated strong performance in prior roles with outstanding execution and problem-solving skills.
β’ Ability to build strong business relationships with key stakeholders and partners.
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