Job Description

Job Description

StarHub is hiring! Our customers entrust us to bring world-class communication, entertainment and digital solutions to their homes and businesses. We are on the lookout for #Challengers and #ChangeMakers to grow our digital solutions so that we improve the lives of our customers daily.


Ready to make an impact and drive change? Join us and #BeTheChange!

Learning & Development (L&D) Senior Manager

  • Enable a skills driven workforce
  • Support the rollout of StarHub’s Learning & Development plan and its embedment into key HR Functions (e.g. Performance Management, Talent Management etc.)

  • Leverage HR System to identify pertinent skills gaps and learning needs

  • Drive the achievement of key success metrics for Learning across Organization / Divisions

  • Measure and report effectiveness of Training programmes in achieving Business goals outcomes
  • Develop Corporate Learning Framework
  • Undertake Learning Needs Analysis across StarHub to identify skills strengths and gaps so that Training undertaken by StarHubbers is proactive

  • Identify, build and operationalize Technical Skills Frameworks for key Job Families

  • Successfully Execute StarHub’s Leadership and People Manager Programmes

  • Support organization-level training programme owners (e.g. Onboarding, Cybersecurity, Design Thinking, etc.) in achieving learning outcomes

  • Analyse and optimize collaboration with providers that best fit StarHub’s workforce Core and Technical Skills needs

  • Identify and leverage Government Grants and Learning Initiatives to augment StarHub’s training budget to achieve Organization and Division learning goals
  • Enhance StarHub’s Culture of Learning
  • Lead and run Organization level Learning Engagement Activities (e.g. Lunch & Learn)

  • Plan and execute Organization-level learning programmes to build a culture of learning

  • Support Divisions to build up Learning Culture through Engagement activities

  • Work with stakeholders to achieve of Organization-Led and Self-Directed learning hours

    • Qualifications

  • At least 8 years of Learning and Development experience.

  • Experience in linking Learning needs with Business Outcomes

  • Desire to build and drive a Skills-powered organization

  • Digitally-savvy and adept with the use of digital Learning tools (e.g. LinkedIn Learning)

  • Strong inter-personal and communication skills

  • Experience in Instructional Design beneficial

  • Working knowledge of SuccessFactors LMS beneficial

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