Senior Manager, Marketing Operations

Key Responsibilities

• Lead and manage marketing operations processes to support global brand and customer engagement teams.
• Oversee operations workflows including intake, localization, and deployment
• Coordinate cross-functional workstreams to ensure alignment with enterprise priorities and timelines.
• Implement standard operating procedures and governance frameworks to ensure quality and compliance.
• Drive continuous improvement initiatives to enhance operational efficiency and stakeholder satisfaction.
• Build and lead a high-performing team, fostering a culture of accountability and collaboration.

Qualifications

• Bachelor s degree in Business, Marketing, Communications, or related field; advanced degree preferred.
• 12+ years of experience in marketing operations or related functions.
• 8+ years people management experience
• Proven experience managing cross-functional operations in a global matrixed organization.
• Strong understanding of compliance, content workflows, and operational governance.
• Excellent communication, stakeholder management, and project leadership skills.

Preferred Attributes

• Demonstrated experience leading multiple operational workstreams across marketing enablement functions.
• Experience supporting large-scale insourcing or capability buildouts in global delivery centres.
• Ability to work across time zones and collaborate with global teams.

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