Job Description
1 Job Title:
Manager – CIBG Ops CCAM
Department
CIBG Operations
Direct Supervisor
Vice President, Senior Manager, Transformation Lead-CIBG Operations
Pay band
K+
2 Job Purpose
The incumbent is responsible for delivering world class support to the CIBG & IBG Businesses and proactively driving the E2E digital transformation of key client journeys & support activities, including Customer Onboarding up & maintenance across multiple platforms.
This job will be responsible to lead, manage, and develop multiple teams of varying levels of role complexities working in a remote working environment and located in various MGN locations.
3 Dimensions
Mashreq CIBG & IBG Products: Customer Onboarding & Maintenance.
Operating Budget
1. K+
Number of Staff1. 20
Capital Exp. Budget N/A Geography UAE, Qatar, Kuwait, Bahrain, HK & Oman
4 Key Result Areas
- To effectively manage day-to-day planning, operations and proble...
Manager – CIBG Ops CCAM
Department
CIBG Operations
Direct Supervisor
Vice President, Senior Manager, Transformation Lead-CIBG Operations
Pay band
K+
2 Job Purpose
The incumbent is responsible for delivering world class support to the CIBG & IBG Businesses and proactively driving the E2E digital transformation of key client journeys & support activities, including Customer Onboarding up & maintenance across multiple platforms.
This job will be responsible to lead, manage, and develop multiple teams of varying levels of role complexities working in a remote working environment and located in various MGN locations.
3 Dimensions
Mashreq CIBG & IBG Products: Customer Onboarding & Maintenance.
Operating Budget
1. K+
Number of Staff1. 20
Capital Exp. Budget N/A Geography UAE, Qatar, Kuwait, Bahrain, HK & Oman
4 Key Result Areas
- To effectively manage day-to-day planning, operations and proble...
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