Job Description
Role Summary:
We are seeking a seasoned Process Excellence leader to drive enterprise-grade quality transformation across US
Healthcare provider operations (Revenue Cycle Management, Patient Access, Coding, Billing, AR Follow-up,
Clinical Documentation, etc.). The Senior Manager will architect, implement, and sustain a robust process
excellence framework leveraging Six Sigma/Lean methodologies, operational analytics, and advanced quality
practices to deliver measurable improvements in accuracy, compliance, turn-around-time (TAT), productivity,
patient/provider satisfaction, and financial outcomes.
Key Responsibilities:
Design and deploy end-to-end Process Excellence roadmap across provider processes; standardize SOPs,
KPIs, and control plans.
Lead cross-functional Kaizen, DMAIC, and Lean initiatives to reduce defects, rework, and cycle time; deliver sustained productivity gains.
Own quality governance: define QMS, audits, sampling methodo...
We are seeking a seasoned Process Excellence leader to drive enterprise-grade quality transformation across US
Healthcare provider operations (Revenue Cycle Management, Patient Access, Coding, Billing, AR Follow-up,
Clinical Documentation, etc.). The Senior Manager will architect, implement, and sustain a robust process
excellence framework leveraging Six Sigma/Lean methodologies, operational analytics, and advanced quality
practices to deliver measurable improvements in accuracy, compliance, turn-around-time (TAT), productivity,
patient/provider satisfaction, and financial outcomes.
Key Responsibilities:
Design and deploy end-to-end Process Excellence roadmap across provider processes; standardize SOPs,
KPIs, and control plans.
Lead cross-functional Kaizen, DMAIC, and Lean initiatives to reduce defects, rework, and cycle time; deliver sustained productivity gains.
Own quality governance: define QMS, audits, sampling methodo...
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