Senior Manager - Process Excellence Quality

Role Summary:

• We are seeking a seasoned Process Excellence leader to drive enterprise-grade quality transformation across US
• Healthcare provider operations (Revenue Cycle Management, Patient Access, Coding, Billing, AR Follow-up,
• Clinical Documentation, etc.). The Senior Manager will architect, implement, and sustain a robust process
• excellence framework leveraging Six Sigma/Lean methodologies, operational analytics, and advanced quality
• practices to deliver measurable improvements in accuracy, compliance, turn-around-time (TAT), productivity,
• patient/provider satisfaction, and financial outcomes.

Key Responsibilities:

• Design and deploy end-to-end Process Excellence roadmap across provider processes; standardize SOPs,
• KPIs, and control plans.
• Lead cross-functional Kaizen, DMAIC, and Lean initiatives to reduce defects, rework, and cycle time; deliver sustain...