Senior Manager- Sales & Ops

Reporting into the TPM International Markets Lead, this role leads the TPM Execution and TPM Settlement and is responsible for the engagement, coaching and development of 9x - 14x Direct Reports. As a senior TPM lead, he/she acts as the first point of escalation for service level issues. This role is also responsible for managing senior stakeholders across BU and GCC while participating in transformation initiatives.

Functional Responsibilities

• Accountability for SLAs delivery, innovation and continuous improvement of the TPM execution and TPM settlement process with focus on driving greater effectiveness and efficiency for the designated market
• First level of escalation for SLA issues and dispute resolution for TPM processes
• Manage senior stakeholders from EMEA and GCC to ensure TPM services of this team ...