Senior Manager – SAP STS COE

Key Deliverables

1. Financial Outcomes

• Collaborate with Project Managers to define roles, responsibilities, deliverables, and timelines for STS-related areas and ensure execution.
• Validate and sign off on solution design, effort estimation, and timelines provided by service providers in SAP STS.
• Establish acceptance criteria and ensure process documentation updates and knowledge transfer from the Project team to SAP support teams for STS.
• Drive reduction in operational costs through increased efficiency, elimination of redundancies, and economies of scale.
• Optimize Source-to-Settle processes to:
• Reduce procurement costs
• Accelerate cash flows
• Lower inventory holding costs
• Improve supplier satisfaction
• Decrease days outstanding
• Mitigate risks and ensure statutory compliance and accurate financial reporting for supplier and materials management.

2. Customer Service

• Collaborate with SAP Support and Business teams to resolve critical support issues (incidents) in SAP and non-SAP landscapes.
• Enhance efficiency and effectiveness of SAP/integrated application landscape to:
• Improve product quality
• Ensure on-time, in-full deliveries
• Reduce stock-outs in production
• Streamline movement of finished products to sales locations
• Drive higher customer satisfaction through faster response times and accurate order fulfillment.

3. Internal Processes

• Own end-to-end responsibility for the STS module, maintaining up-to-date process documentation, test scripts, and training materials.
• Engage with business teams to challenge the status quo, validate and finalize new SAP STS requirements, and maintain global standard templates and best practices.
• Continuously improve STS processes to achieve best-in-class maturity levels.
• Collaborate with Operations Lead to recommend upgrades and patches for SAP.
• Work with Applications Lead to support audits and address SAP STS queries.

4. Innovation and Learning

• Commit to continuous learning to add value to the business and keep the STS function industry-leading.
• Partner with business and transformation leaders to gain deep operational insights and maintain up-to-date functional knowledge.

Critical Success Factors

Educational Qualification :

• Engineering Graduate / MBA / Post Graduate in Arts, Commerce, or Science.

Experience :

• 15 years of overall experience, including 12 years in SAP STS, QM & WM.
• Minimum 3–4 full life cycle project implementations in SAP S/4 HANA STS/QM/WM modules.

Technical Expertise :

• End-to-end STS process knowledge, including:
• Material, Vendor, Batch Management
• Purchase Requisitions, MRP configuration/execution
• Purchase Orders, Goods Receipts, Quality Inspection
• Warehouse Management, Subcontracting Purchase, Invoice Posting & Payments
• Expertise in inbound material quality management and warehouse management (EWM or LE-WM).
• Strong experience in SAP interfaces with third-party applications for sourcing plans, requirement planning, transportation management, and payment interfaces via API, EDI/IDocs with middleware platforms.

Cross-Module Knowledge :

• Good understanding of PTP, LTC, RTR processes.
• Behavioral Attributes :
• Self-motivated and thrives in an innovation-led environment.

Domain Knowledge :

• Preferred 2–3 years of procurement and inbound supply chain experience.

Desirable Success Factors

• Experience in FMCG, CPG, Pharma, or Automobile industries.
• Exposure to small to mid-scale MNC organizations.
• Strong skills in designing scalable and maintainable integration architectures to support enterprise needs.