Senior Manager - Training, Retail Business Services

Amazon’s Retail Business Services (RBS) Learning & Development (L&D) is looking for well qualified and dynamic Learning professionals! The Senior Manager, L&D will be responsible for executing the strategy for L&D initiatives that support the business objectives of RBS. The Senior Manager, L&D will lead the development of training best practices and standards, across all Business Units of RBS. The role is responsible for using the L&D organization as a lever to solve complex instructional/learning challenges, develop and implement standard work practices and improve quality, and performance results with a focus on core learning programs (new hire onboarding, leader development onboarding, learning technology training), and Training Return on Investment (ROI). The Senior Manager, L&D is responsible for executing train-the-trainer sessions in the Business Units to certify others as needed.
Key job responsibilities
• Actively seek, clarify and understand information from Business Un...