Senior Manager – UKG Workforce Management (WFM)

The UKG WFM Senior Manager is responsible for the strategic leadership, implementation, optimization, and ongoing management of UKG Workforce Management solutions across the organization. This role ensures workforce planning, scheduling, timekeeping, and labor analytics align with business objectives, compliance requirements, and operational efficiency. The Senior Manager leads cross-functional teams, partners with HR, IT, Operations, and Finance, and drives continuous improvement of WFM processes and systems.

Key Responsibilities

• Define and execute the enterprise WFM strategy using UKG (Pro, Dimensions, or Workforce Central).
• Serve as the subject matter expert (SME) for UKG WFM capabilities and best practices.
• Lead, mentor, and develop WFM managers, analysts, and administrators.
• Establish governance, standards, and roadmaps for WFM initiatives.

UKG WFM System Management