Senior Manager, Workforce Management and Optimization

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic 'oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at

The Opportunity:

We're looking for a Senior Manager, Workforce Management and Optimization, to join our Client Solutions team.

Reporting to the Director, Continuous Improvement, the Senior Manager, Workforce Management and Optimization is responsible for developing and continuously improving an innovative, employee centric, WFM practice and managing all workforce management activities and tasks in our contact centres. You will also...