Job Description

Job Description

Job Title – Senior Manager / Associate Director – QC HR

**Note**: Final Designation / Level will be decided based on the relevant experience and interview ratings.

Reporting to : Human Resources Director

Job Summary:

Senior Manager/Associate Director – QC HR will be responsible to develop & implement strategic HR plans & policies to support company’s mission & HR strategy. The profile will ensure smooth running of HR activities in its perimeter , aligned with business goals. The person will also be responsible to cocreate with management team and oversee and execute HR operating models , guide and coach managers , analyse team to ensure organizational efficiency & acta as a pillar of change management in a perimeter.

Job Responsibilities:

A. Performance Management

  • Understand the business needs and various roles in the department in order to ensure the right goal setting for individuals on the floor.
  • Be a core part of annual and mid- year performance review for the team; coach and discipline employees.
  • Would be responsible for managing the performance evaluation and career progressions processes
  • Would be managing the overall KPI and goal setting implementation and evaluation.
  • Institutionalize the performance management framework within business lines and monitor completion in time line given, Trouble shoot on normalization, Monitor to ensure that promotions are in line with defined policies; Liaise with unit Managers to drive closure.
  • Develop development plan for the employees in order to achieve the business objectives.
  • Optimizing the process and flows between Dept, managers and tools.
  • Come up with recommendations to drive process improvements in order to achieve high productivity each year.

    • B. Talent Development

  • Analyzing the training needs on the floor. Design and drive implementation of training programs in co-ordination line with Corporate T&D.
  • In case of external training, identify training vendors; Select vendor basis content and cost in collaboration with the T&D team.
  • Monitor the effectiveness of training proramme and measure the impact of the same on the business and performance of the individuals.

    • C. Employee Engagement / Productivity Measurement

  • Design & Drive the engagement activities & associated roadmap.
  • Act as a bridge between management and employees and create a network to ensure that the values and culture of the studio are respected and encouraged

    • D. Talent Acquisition

  • Responsible to achieve the Annual recruitment plan of QC structure.
  • Participate in forecasting of manpower requirements for the year and per month/quarter based on business needs, projected attrition and expected movements.
  • Liaise with Unit Managers to ensure that manpower is in line with pyramid structure.
  • Provide inputs into recruitment plan development including fresher to non-fresher mix, channels to be used etc.
  • Interview candidates for positions and assess candidate fitment into role and organization; Review the weekly reports and seek inputs in case of major abnormalities; Resolve recruitment related escalated issues.

    • F. Planning

  • Prepare HR key imperatives for the year covering individual plans for relevant HR processes based on historical data, business requirements and priorities.
  • Provide inputs on policy changes required within business line.
  • Provide inputs for HR budget to Director-HR
  • Track and review the scores across various metrics.
  • Track adherence to budget and take corrective actions in case of deviations.

    • Others

  • Conducting the Orientation programme of new joiners.
  • Completion of joining formalities and documentation.
  • Ensuring the inputs of the employees in Organization’s HRIS on regular basis
  • Maintaining various metrics and global reports to monitor HR KPIs such as Attrition, Availability, Level changes, Promotions, Contract Renewals, Exits etc.
  • Hearing and resolving employee grievances and conducting the counseling sessions.
  • Liaison with Group HR for central activities
     

    • These responsibilities are not limitative and can be modified in order to reach the company’s goals and objectives as well as personal performance.

    Qualifications

  • Experience as HRBP in technology or gaming companies,
  • Should have strong business acumen, ability to consult on complex organizational challenges, and also perform hands-on in the event of stretch/stabilisation efforts.
  • Proven experience in managing the HR function of mid-sized organization.
  • Experience in handling end to end cycle of PMS for mid- sized organisation
  • Minimum Bachelor degree in MBA – HR, qualification in labour laws and financial management will be additional advantage.

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