Job Description

Job Title: Network Engineer – L1

Location: Ahmedabad, Gujarat, India

Shift Time: UK Shift


Job Description

  • We are seeking a motivated Network Engineer – Level 1 with 3–6 years of broadband support experience to join our team.
  • This role is ideal for candidates who have provided technical support to international customers (UK-based) and are eager to build a career in network security.
  • Will handle first-line troubleshooting, security monitoring, and broadband-related support while working with industry-standard tools and processes.


Responsibilities:

  • Provide first-line broadband and network support to UK-based residential and business customers.
  • Troubleshoot and resolve issues related to DSL, DHCP, DNS, and One Access routers.
  • Perform first-level incident analysis and escalate to L2/L3 engineers when required.
  • Assist in con...

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