Job Description
Job Title: Network Engineer – L1
Location: Ahmedabad, Gujarat, India
Shift Time: UK Shift
Job Description
We are seeking a motivated Network Engineer – Level 1 with 3–6 years of broadband support experience to join our team.
This role is ideal for candidates who have provided technical support to international customers (UK-based) and are eager to build a career in network security.
Will handle first-line troubleshooting, security monitoring, and broadband-related support while working with industry-standard tools and processes.
Responsibilities:
Provide first-line broadband and network support to UK-based residential and business customers.
Troubleshoot and resolve issues related to DSL, DHCP, DNS, and One Access routers.
Perform first-level incident analysis and escalate to L2/L3 engineers when required.
Assist in configuring and maintaining firewalls, VPNs, IDS/IPS, and other security appliances.
Respond to broadband-related service requests, netw...
Location: Ahmedabad, Gujarat, India
Shift Time: UK Shift
Job Description
We are seeking a motivated Network Engineer – Level 1 with 3–6 years of broadband support experience to join our team.
This role is ideal for candidates who have provided technical support to international customers (UK-based) and are eager to build a career in network security.
Will handle first-line troubleshooting, security monitoring, and broadband-related support while working with industry-standard tools and processes.
Responsibilities:
Provide first-line broadband and network support to UK-based residential and business customers.
Troubleshoot and resolve issues related to DSL, DHCP, DNS, and One Access routers.
Perform first-level incident analysis and escalate to L2/L3 engineers when required.
Assist in configuring and maintaining firewalls, VPNs, IDS/IPS, and other security appliances.
Respond to broadband-related service requests, netw...
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