Senior Network Engineer

Makati Commercial Center, Philippines | Posted on 01/05/2026

• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

Key Responsibilities

Resolve customer incidents, problems and change requests to required service level targets

Apply technical knowledge to effectively analyse and resolve problems

Manage time in a manner to ensure all tasks are completed within specified time frames

Liaise with customers to perform incident analysis and problem resolution management, to required service targets, defining and recommending solutions where no precedent solution is available.

Demonstrate strong communication skills ensuring that verbal and written responses when dealing with customers and other team members are relevant, clear, complete and logical

Accurately and consistently perform general administration and management of job logging functions.