Senior Network Engineer

We are seeking an experienced Senior IP Telephony Engineer to design, implement, maintain, and troubleshoot modern unified communications and telephony platforms across on-premises and cloud environments. This role requires deep expertise in Zoom Phone / Zoom Contact Center , Cisco Voice Gateways , and SIP-based VoIP solutions , along with strong skills in MDM administration (JAMF, Microsoft Intune) for endpoint security and compliance.

Key Responsibilities

Unified Communications & Telephony Design

• Architect and deploy VoIP and Unified Communication solutions , including:
• Zoom Phone / Zoom Contact Center
• Cisco On-Prem IP PBX and SBC Platforms
• Design and optimize:
• Call flows, auto-attendants, hunt groups, queues, voicemail, IVR, and contact center routing.
• Collaborate with network teams to ensure:
• Bandwidth planning
• End-to-end voi...