Job Description

Senior Network Operations Engineer

Company: Swatch Group Services

Overview: You will support and maintain Swatch Group’s global network infrastructure. As a senior expert, you handle complex operational challenges, act as a key escalation point, and drive continuous improvement.

Responsibilities

  • Operate and maintain core network infrastructure (routers, switches, internal firewalls, WLANs)
  • Monitor performance, availability, and security of network systems
  • Act as primary escalation point for complex network incidents (1st/2nd level support)
  • Collaborate with Network Engineering and Architecture teams to implement best practices and maintain accurate documentation and diagrams
  • Work closely with local and international IT teams to ensure alignment and service continuity
  • Drive continuous improvement initiatives across network operations and automation
  • Serve as Engineer on Duty according to the planned schedule

Qualifications

  • Deep expertise in enterprise networking technologies (Cisco, Fortinet, Riverbed)
  • Strong experience with routing protocols (BGP, OSPF, EIGRP), switching, and network segmentation; proficiency in WAN, LAN, WLAN environments
  • Hands‑on experience with SIEM platforms (e.g., Splunk)
  • Familiarity with F5 BIG‑IP or similar load balancing/application delivery technologies
  • Service‑oriented with customer focus
  • Solid grasp of IPv4/IPv6, QoS, VLANs, and multicast technologies

Professional Requirements

  • Bachelor’s degree or equivalent in Computer Science
  • 5 years of relevant operational experience
  • Certifications: Cisco CCNP, Azure Network Engineer Associate, Fortinet, CompTIA Network+

Languages

  • Fluent in French, German, or English
  • Additional languages welcome

Job Location

Longue-Rue / Länggasse 85, 2504 Biel/Bienne, Switzerland (Bern)

Company Address

The Swatch Group Services Ltd, Chemin du Long-Champ 119, CH-2504 Bienne, Switzerland

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Information Technology

Industries

Retail Luxury Goods and Jewelry, Retail

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