Senior Network Security Engineer (Healthcare)

This is a remote position.

A U.S.-based Managed Service Provider in the healthcare industry, seeking a Tier 3 Senior Network Security Engineer. This role serves as the final technical escalation point, manages ticket flow during business hours, proactively communicates with clients, and continuously improves our security posture and internal technical operations.

Current Structure:

• Tier 1: Live help desk service resolves basic issues.
  

• Tier 2: U.S.-based technicians handle on-site work and standard escalations.
  

Our goal is a fully documented, standardized, and automated technical operation. Within 90 days, the owner should no longer be involved in any technical issues.

Core Resp...