Senior Onsite IT Support Engineer

Job Role : - Senior Onsite IT Support Engineer

Job Location : -Amsterdam/Hai Phong/Tokyo/Guangzhou/Shanghai/London

Experience : -8-10 Years

Job Roles & Responsibilities: -

• Provide full-scope IMAC (Installs, Moves, Adds, Changes) support for endpoints and peripherals.
• Perform setup, configuration, diagnostics, and troubleshooting for desktops, laptops, mobile devices, and RF equipment.
• Deliver VIP-level support for executive users and handle real-time escalations.
• Maintain and support AV/conference room technologies, resolving urgent issues promptly.
• Manage depot services including device imaging, configuration, inventory tagging, shipping coordination, and asset lifecycle tracking.
• Execute onboarding and offboarding tasks, including user provisioning and deprovisioning across Active D...