Senior Operation Analyst

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses.

What You'll Be Doing

• Partnering with Sales, GTM, and RevOps leaders to proactively propose analyses and experiments that deepen understanding of our customer journey, uncover growth opportunities, and inform go-to-market strategy.
• Diagnosing funnel health and conversion levers across channels (inbound, outbound, partnerships), identifying the drivers behind acquisition, engagement, and expansion performance.
• Partnering with GTM leadership to set targets, forecast performance, and guide stra...