Senior Operations Analyst

Essential Duties and Responsibilities:
- Coordinate internal and external communication and change processes, act as the primary point of contact.
- Work with functional area directors/managers and subject matter experts to define specific change requirements.
- Understand business problems and opportunities in the context of the requirements.
- Increase effectiveness of project documentation such as reports and client communication.
- Obtain status updates and resolve questions from operational areas.
- Draft clear and comprehensive business process documentation to support operational activities.
- Analyze and provide recommendations for internal process improvements.
- Perform other duties as assigned by management.
- Develop solutions to a variety of complex problems.
This position requires you to be located within 100 miles of an existing Maximus CCO site.
Current Maximus CCO exp...