Job Description
Our client is an international company offering transformative wellbeing workshops and events. They are looking for a remote Operations and Event Coordinator/Project Manager. This role ensures their consumer-facing workshops run smoothly, the presenters are supported, and the families feel well cared for. The successful candidate will be responsible for end-to-end operational delivery.
KEY RESPONSIBILITIES
- Customer Communication
- Manage all customer emails for the region
- Handle ticket changes, refunds, booking issues, FAQs
- Support parents before, during, and after workshops
- Calendar Planning & Event Scheduling
- Work with senior management to map out workshop dates
- Build the full annual and quarterly calendar for the region
- Once dates are approved, ensure each event is added to the bo...
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