Job Description
Sr.Operations Consultant
Location - PuneΒ
Responsibilities:
- Data reporting and data analytics
- Excellent SQL skills, proficient with stored procedures and functions.
- Data warehouse maintenance
- Use cutting edge technology and visualization tools like Power BI, Power Apps, Report Builder, etc. to
- deliver ad-hoc requests.
- Masters Service Now, organizational CRM tool.
- Documents, highlights/escalates CRM/ITSM tool issues.
- Knowledge transfer with other team members to improve overall team education level and productivity.
- Ensure the quality of the deliverables as per the defined defects standards and excelling within that.
- Customer focus and close alignment with the business objectives.
- Actively participate in meetings and make valuable contribution.
- Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
- Has a keen desire to automate processes and generates new ideas.
Qualifications:
- Minimum 5-6 years of experience working in an Analytics, Workforce Management, PMO team
- environment.
- Proficient in writing SQL stored procedures, functions in MS SQL Server.
- Skilled in Data analytics using analytical and visualization tools β Power BI.
- Skilled in Data warehouse maintenance.
- Preferably a B. Tech in Computer Science/Information technology or an equivalent degree.
- Service Now, Sales force knowledge preferable.
- Hands on experience in developing MS SQL Integration Services (SSIS) packages.
- Excellent communication skills.
- Should be a collaborative team player.
About Mindpool Technologies:
Mindpool Technologies Limited is one of the renowned development and digital marketing firm with a decade long experience. We design strategies and solutions that are tailored specifically to your business vision. What makes us strong are our diverse expertise and a proven record of working with every industry type. We are powered with a strong team of certified and promising professionals. Our unique approach and innovative thinking have helped many businesses to expand and gain recognition. Accredited with ISO 9001:2015 and ISO/IEC 27001:2013, Mindpool has proven to be a trusted technology partner to our clients by maintaining a high standard of products/service
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