Senior Operations Director, BPO – Night Shift Onsite

A leading technology firm is seeking a Group Senior Operations Manager/Director in Taguig. This role involves overseeing BPO operations, managing multiple teams, and ensuring operational excellence. The ideal candidate should have 3–5 years of leadership experience in a BPO setting and strong skills in stakeholder management and communication. Responsibilities include driving performance strategies and preparing reports for senior leadership. This full-time role is 100% onsite and operates on a night shift schedule.
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