Senior Operations Manager

Job purpose

Ensuring that all operations are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements. Responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. You will manage a team of managers, training managers, and other direct reports.

Duties and responsibilities

• Oversee and direct the activities of a number of LOBs along with all Team Leaders and staff


• Responsible for a wide spectrum of duty and must be able to multitask with ease and proficiency


• Manage Team Leaders to ensure program’s productivity and customer satisfaction/client performance objectives are met efficiently


• Responsible for regular and often daily interaction with all the company departments, campaigns and the whole management team.


• Responsible for a...