Senior Operations Manager

Position: Senior Operations Manager

Contract Type: Permanent – 45 hours

Location: Ryton-on-Dunsmore

Shift: Nights / Monday-Friday

Join the UK’s premier parcel delivery company

Key Role Responsibilities:

· Assumes overall accountability for all Hub operations. Acts as competent contact for other managers in relation to hub matters and sort activity.

· Leads, develops and controls the central Hub functions for the DHL eCommerce UK business ensuring that all KPI metrics for productivity, service and cost are achieved to ensure a competent, reliable and proficient hub network that supports ongoing business requirements.

· Ensures a can-do approach to volume facilitation through positive engagement with the commercial team. Takes balanced decisions on sort allocation for new and base volumes.

· Works closely with the Head of Sort and Head of Fleet and Linehaul to determine the best fit sort path for volume through our central Hub netw...