Senior Partner Success Manager

MatchBox Consulting Group is currently seeking a Partner Success Manager for a permanent role with a client of ours located in Vancouver.

Responsibilities:

• Lead and manage strategic partner accounts, aligning platform and operational priorities with internal stakeholders to drive partnership improvement initiatives
  
• Serve as the primary point of contact for partners, managing relationships, escalations, and communications—including critical service incidents
  
• Coordinate and deliver monthly and quarterly business reviews focused on performance, objectives, roadmap alignment, and partner satisfaction