Job Description
Job Description – Business Analyst (P&C Insurance – Billing & Claims)
We are hiring a P&C Business Analyst with strong expertise in Billing and Claims to support the implementation of an enterprise Insurance Workbench. The ideal candidate understands policy lifecycle operations and can translate business processes into clear requirements for product and engineering teams.
Key Responsibilities
- Gather and document business requirements for Billing & Claims workflows on the workbench
- Map as-is / to-be processes, identify gaps, and recommend improvements
- Write user stories, acceptance criteria, BRDs/FRDs, and detailed workflow specs
- Support configuration of billing schedules, payment plans, fees, dunning, refunds, and claim intake/assignment rules
- Define and validate integrations ac...
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