Senior Platform Engineer ( Salesforce Service Cloud Admin)

Remote

Colombia

We’re looking for an experienced Salesforce Service Cloud Administrator to manage and optimize a large-scale org (1M+ records), lead enterprise implementations, and build scalable automations using Flow, SOQL, and Apex. This role requires deep Service Cloud expertise, strong problem-solving skills, and hands‑on experience with DevOps and AI tools.

Requirements

Salesforce Service Cloud Admin – MUST HAVE:

4–6 years hands‑on administering Salesforce Service Cloud with ≥1 million records and hundreds of active users, including permission set & role hierarchy design, release management, and org health monitoring.

A deep understanding of the Salesforce CRM platform, including its architecture, limits, and data security models.

Developers should be proficient in using declarative tools as well as custom code when necessary.

Certifications:

Salesforce Certified Service Cloud Consultan...