Job Description
Senior Problem Management Specialist
Requisition ID: 237583
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Problem Manager is responsible for overseeing the Problem Management function across the enterprise technology environment. This role ensures that the root causes of incidents are identified, documented, and permanently resolved to prevent recurrence and minimize the impact on business operations. The Senior Problem Manager will operate within the ITIL framework, driving continuous improvement, maintaining compliance with regulatory obligations, and ensuring the resilience and stability of IT services that underpin core financial operations.
**Is this role right for you?**
• Lead the Problem Management lifecycle (both reactive and proactive) to ensure adherence to ITIL standards.
• Coordinate and facilitate root cause analysis (RCA) for major and recurring incid...
Requisition ID: 237583
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Senior Problem Manager is responsible for overseeing the Problem Management function across the enterprise technology environment. This role ensures that the root causes of incidents are identified, documented, and permanently resolved to prevent recurrence and minimize the impact on business operations. The Senior Problem Manager will operate within the ITIL framework, driving continuous improvement, maintaining compliance with regulatory obligations, and ensuring the resilience and stability of IT services that underpin core financial operations.
**Is this role right for you?**
• Lead the Problem Management lifecycle (both reactive and proactive) to ensure adherence to ITIL standards.
• Coordinate and facilitate root cause analysis (RCA) for major and recurring incid...
Apply for this Position
Ready to join Scotiabank? Click the button below to submit your application.
Submit Application