Job Description

Associate, Operations

Primary Skills

  • Collaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service Desk

Specialization

  • Systems Engineering: Engineer, Systems & Storage

Job requirements

  • Key Responsibilities:
  • Manage customer orders through SAP and ensure accurate and timely processing.
  • Handle customer queries and issues via email, chat, and ticketing tools—no voice support required.
  • Monitor order status and proactively communicate updates to internal teams and customers.
  • Coordinate with internal departments (Sales, Logistics, Finance, etc.) to resolve order-related issues.
  • Maintain accurate customer and ...

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